T & C


Cancellations Unfortunately, refunds are not available, but the transfer can be done to another member of your team.

We reserve the right to cancel orders without reason or prior notice. A full refund will be issued to the same method used for paid bookings.

Transfer of Tickets

Tickets are fully transferable. Please let us know the complete details of the attendees 7 working days before the training course.

Amendments to event bookings

We only cancel/postpone events due to less number of bookings or any other unforeseen circumstances. We will notify you 2 – 3 weeks before the event. We will offer you alternative dates when possible, and if you cannot attend the given date, we will process a full refund for you.

Please note we are not liable for any loss due to cancellation or postponement of the training.

Venues Re-location

We may change the venue without prior notice. This is due to the unavailability of the existing venue and when we change we will keep it within a short distance from the original venue.


We may use photographs and films taken of you or in which you may be included with others during the Conference.

Please do let us know if you are not comfortable with this.


We may use your testimonials and the brand logo for marketing purposes. Please do let us know if you are not comfortable with this.

No Shows

If for whatsoever reason, you or your delegates do not turn up for the event (a “no show”), this shall be considered a cancellation. You will be charged the total amount for your place, and a refund will not be given.

If you have any questions, please feel free to contact us.